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Frequently Asked Questions

Frequently Asked Questions

Yes, Mode Ezé Plus warrants all of its clothing, including jumpsuits. If it is a manufacturing defect or a defect in the fabric, you must contact us at 1-888-262-6535, bring the garment back to the store or contact your representative within 10 days and we will replace it.

Yes, under a medical prescription, the purchase of adaptive clothing is eligible for an exemption from federal and provincial taxes. You simply need to provide us with the doctor’s prescription, specifying the permanent need for adaptive clothing. The prescription remains on our records for an unlimited period, both for your online shopping and shop. (put the link of the section)

Why are there parts closed by snaps on the zippers?
A. To prevent the zipper from breaking during washing and drying, by hitting the machine walls. It is also to prevent people who wear the garment from detaching it.

Yes, most garments are made with materials that can be washed and dried by machine. However, you must make sure by checking the label inside the garment where you can read the care instructions.

Some fabrics such as knitwear, fleece, 50% polyester and 50% cotton blends, cotton and flannel can shrink by up to 10% when machine dried. It’s about 1 ½ inches, for a nightgown. Avoid altering the garment before having it machine dried.

No, unless you have used detergents with bleaches. Avoid using these products that damage fabric fibers.

No, we manufacture ready-to-wear clothing.

You can use the same size as your regular clothes. Mode Ezé Plus patterns are designed for the physique of people who are getting older, have a disability or need to wear protection.

Yes. We manufacture up to 7X.